COVID-19 | Refund Policy

If you purchased a discount package for FTA 2020, two options are available to you.

1. Make a donation (full or partial amount) that will help support the festival’s artistic mission through its Co-production Fund that allows artists to pursue research and create new works. #billetsolidaire

Discover the benefits of being a donor.

A tax receipt will be issued for all donations of $20 or more. The Festival TransAmériques is an organization registered with charitable status: 10178 7554 RR0001.

2. Obtain a full reimbursement.

Please complete the form below to indicate your intentions:


Due to current circumstances, the time required to process each request may be longer than usual. Thank you in advance for your patience and understanding.

For any questions, contact


* You must choose different shows. The number of tickets available for discount packages, for all shows and all ticket categories, is limited to 30% of the inventory.

**This discount is only valid for one ticket per show and cannot be combined with any other promotional offer. This promotion is available online at or by telephone at 514 844 3822.